Rover is an iPad app that uses streaming technology to deliver Flash based exercises and videos in real time to your device so you can access the educational Flash content that was previously unavailable on iOS.
With the free version of Rover, educational website access is limited to those websites which have partnered with us. The paid version of Rover covers the educational websites as above, and offers access to educational websites not available with the free version. This Rover Safe Browser is a one-time payment ($4.99 USD), and includes the same content filtering Rover has employed for the past year to keep school accreditation for classrooms using 1:1 iPad programs.
It might be an iTunes App Store related issue regarding the inability to make the purchase. There will be times that their services become temporarily unavailable, and all you need to do is to try again later. You might also check your in-app purchase settings on the device to be sure you are enabled to make purchases. Settings -> General -> Restrictions Allow: • Installing Apps should be toggled ON Allowed Content: • Apps should be rated to at least +4 • In-App Purchases should be toggled ON
Rover is streaming a remote session screen to your devices, as rendering the Flash content is done on cloud servers to get it into your devices in real-time. We recommend a continuous WiFi connection of at least 1.5Mbps and a ping time less than 100ms for sustained usage with Rover connectivity to our servers. If your WiFi connection falls below these figures, Rover cannot successfully buffer the incoming data to operate smoothly, and will result in the app becoming disconnected from server data streams. Also make sure you are not having the session data being blocked by a firewall by trying another WiFi access point. Some workplace and school environments have ports blocked that can stop inbound data streams.
Apple directly handles all transactions from the iTunes store to Apple ID accounts, here is how to claim your refund from Apple. 1. Log In to your iTunes account through iTunes. 2. Click on Purchase History. This should show the list of purchases. 3. Against iSwifter related purchase, click on the arrow. This should load the purchase information. 4. Click on Report a problem. -- or -- From the receipt that you have received from Apple about the App purchase, there is a link for Report a Problem. Click on the link and it will submit the request to Apple. This will let Apple know about your refund request and they will notify you of any changes.
Rover does not support multitasking. If you do have a need to switch to something else and do not want to lose your web page, we recommend bookmarking the web address for easy return when you want to get back to your Rover session.
Rover was designed and built after months of feedback and suggestions from personnel of the K-12 education ecosystem in the US, UK and Australia, including dozens of school administrators, policy makers, IT and tech professionals, teachers, parents and students. The Rover app uses several methods to ensure that inappropriate content is kept from the users and we continue to constantly monitor, evaluate and improve our content filtering as the internet is indeed a very big place. • The Rover App uses DansGuardian as the basis for our filtering technology. DansGuardian is the leading OpenSource application for web-based content filtering. •We employ rule based filtering examining domain, URL, and file extensions. •The filtering system also looks for keywords within the text content of any domains – specifically the filter is set to restrict access to any reference to pornography, bad words or profanity, and proxy sites. •The Rover App team also maintains a listing of specifically blocked websites not already filtered through the above means, but which are determined to be unsuitable to classrooms. Websites on this listing are inaccessible to all Rover app users.
Rover is primarily designed as a free educational browser for students in the classroom and uses content filtering to block websites that contain non educational content. Gaming websites do not pass the filtering criteria as they do include content of a non educational nature that might be accessed inappropriately in the classroom. We also provide iSwifter, a non filtered Flash web browser app for iPad use at:http://itunes.apple.com/us/app/iswifter/id388857173?mt=8
Ensure that the following ports and protocols are not blocked. TCP ports: 80, 443 (inbound video feed) UDP ports: 53, 443 (outbound control, inbound audio) ICMP protocol (ping) - (for checking speeds to our cloud servers to determine which one is optimal, and keeping the return connection alive) The range of IP addresses that Rover is presently using is: 126.96.36.199/20 188.8.131.52/22 184.108.40.206/21 220.127.116.11/22 IP addresses in Singapore (Rover will check to see which set has better response): 18.104.22.168/18 (22.214.171.124 - 126.96.36.199) 188.8.131.52/18 (184.108.40.206 - 220.127.116.11) 18.104.22.168/18 (22.214.171.124 - 126.96.36.199) 188.8.131.52/21 (184.108.40.206 - 220.127.116.11) 18.104.22.168/16 (22.214.171.124 – 126.96.36.199) These IP address ranges are used exclusively by the Rover app. Additionally, you may need to add *.iswifter.com to your network white listing if you are seeing blank webviews appear. To find out if the connection issue is network related, connect at a different WiFi access point (say a home or public one like Starbucks, or other business that allows free WiFi access) and see if Rover gives the same error message.
It is either network or device related. Network related means that UDP ports: 53, 443, (audio feed) are being blocked. Check your network settings on them. If your network is set to block UDP on those ports, then no audio. To find out if the audio issue is network related, connect at a different WiFi access point (say a home or public one like Starbucks or other public buildings) and see if Rover gives the same result, or has working audio. If your issue is device related (audio feed is getting through, but not getting to the iPad speaker), check audio from the earphone jack. It might be an iPad setting that needs to be moved to get the speaker audio working. 1. Check to see if the function of the iPad Side Switch is set for Lock Rotation instead of Mute (in your iPad settings). This can prevent audio output from the speaker and not the earphone jack. 2. Don’t forget new volume locations in iOS 7. Go to Settings and check the mute and volume setting there, and then see if the audio works on the speaker, and there’s another one if you swipe upwards from the bottom of your ipad screen. In any case, even when the switch and settings are NOT on mute, you could still be getting no audio from the speaker. So if it’s still silent after checking settings, go to step 3. 3. TOGGLE the Side-Switch function setting (to Mute/Lock Rotation), TOGGLE the side switch button on/off, restart your iPad if necessary after doing those, but it DOES work. 4. As a last resort try this one out: • Delete Rover off the iPad • Cold restart your iPad • Download a new copy from your App Store • Check volume settings • Open up Rover and check speaker audio
To make the keyboard appear manually, tap on the keyboard icon located at the top of the Rover window in the navigation bar. Please review the "Using the browser navigation bar" section of the app which can be accessed by tapping Rover’s floppy ears and then “Using Rover”. If the keyboard seems too big for your webpage, don’t forget that you can reduce the screen size of the keyboard by splitting it.